The Fox River Valley Public Library District is pleased to announce home delivery service. Library card holders can place items on hold that are currently available at the Dundee Library and have them delivered to their front door. Requests are now being accepted.
How to Place Your Delivery Request
For the most efficient searching, select "Dundee Materials" from the "Limit by" drop down menu. We can only deliver materials that are currently available at the Dundee Library. We don’t have access to items on hold or materials at the Randall Oaks Library, or any other CCS library.
We will deliver books, DVDs, CDs, audiobooks, graphic novels, magazines, video games, and playaways. We cannot deliver hot spots, laptops, or Youth Services kits.
2. Fill out the online Home Delivery request form (scroll down).
Staff will deliver materials five days a week, Monday through Friday. Our driver is not permitted to accept materials from patrons to return to the library. Patrons are still encouraged to hold on to items currently checked out, as due dates are still suspended. The book drop at the Dundee Library (only) is now open for patrons who really want to return their materials.
Please alert staff to any special circumstances with regard to delivery, like "use side door" in the "Other Delivery Instruction" field on the online form.
Delivery will not be same day and could take up to two weeks depending on volume. Items will be routed based on village. We only have one delivery driver and vehicle.
Patrons will receive an email on the day their materials will be delivered. You do not have to be home for materials to be delivered.
Staff will call after materials have been delivered, so please provide the phone number you are most likely to answer.
We cannot guarantee availability of all items placed on hold.
If you need assistance, please email our account services department at firstname.lastname@example.org.
Hope to see you soon!